Your Belong modem has two frequency bands for providing Wi-Fi, 2.4Ghz and 5Ghz.
The 2.4Ghz band has been around for decades and is still the default for most devices – including remote controls, Bluetooth®, baby monitors, and older cordless phones. The result of so many devices using the 2.4Ghz band is that your Wi-Fi might be slower than you expect.
The 5Ghz band is less crowded and generally faster. Devices are better able to adapt because they have more options to connect and are likely to get a more consistent connection.
That all said, it does have a shorter reach – limiting how far the signal can travel from your modem through your home, walls, and solid objects to your Wi-Fi connected devices.
But, if you can use the 5Ghz option, we recommend you do.
Both the 2.4Ghz and the 5Ghz Wi-Fi bands have been around since the beginning of the millennium and are not a new technology.
But isn’t 5Ghz the same as 5G?
No. 5G as it applies to the mobile network, is what you’ve been reading or hearing about. In this context, 5G means: Fifth Generation, and has nothing to do with the 5Ghz Wi-Fi on your modem.
5G is being rolled out by mobile carriers across Australia and is a new way of encoding data through the air, which is more efficient than previous generations. It has more bandwidth, meaning data can travel more quickly back and forth – making communication between connected devices even more effective.
You can read more about 5G, and EME (Electromagnetic Energy) at Telstra.
At this stage, Belong is not investing in providing 5G connectivity to our mobile customers.
Does the nbn™ equipment emit any radiation?
The nbn™ connection box (NCB) and its power supply only use fixed cables, this means they aren't designed to emit any wireless radiation.
You’re NCB, and its power supply have been tested to ensure they meet the Australian Safety and Emission requirements in accordance with AS/NZS CISPR22 and AS/NZS 60950-1.
These are the same standards consumer appliances are required to comply with, and both the nbn™ connection box and power supply have passed these tests.
How Wi-Fi works
Wi-Fi is a wireless networking technology that allows devices like computers, smartphones, printers and video cameras to connect with the Internet.
Here’s a video we’ve put together on how it all works.