Reset your nbn™ Connection Box Belong

Reset your nbn™ Connection Box

To reset your nbn™ Connection Box:

  1. First, turn off the power to your connection box by unplugging it from the wall power outlet
  2. Next, remove the power cable from your connection box and wait 2 minutes.
  3. Reconnect the cable and turn the power back on.
  4. After about 1-2 minutes, you should see some lights:
  • Power - Solid green
  • Optical - Solid or flashing green
  • Alarm - Solid green
  • Uni-D - Off, amber, or green

To learn more about what the lights indicate, check out our article ‘What do the lights on your nbn™ Connection box mean?

If, after you’ve reset your nbn™ Connection Box, your connection still isn’t working, you might need to reset your modem.

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