At the moment Belong is not able to provide a new service for customers connecting to the nbn network using Hybrid Fibre Co-Axial (HFC) technology customers or existing Belong ADSL customers looking to switch to the nbn network who would be connected using HFC technology. 

This is due to a shortage in nbn equipment for HFC customers and impacts all nbn providers. You can read more about it at nbn co

If you're moving your existing Belong internet service to a new address where that has already been connected to the nbn network using HFC technology, but you find the nbn equipment is missing when you move in, please contact us. We’ll arrange for the nbn equipment to be replaced.

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Last updated: Thursday 4 February 2021, 9.45am