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Manage my account
Troubleshooting
NBN > Manage my account
How do I make a one-off payment?
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What can I do if I can’t pay on the 1st of the month because I get paid on a different date?
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Cancel your broadband service
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How do I change my plan?
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How do I check or change which IP address I have?
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How do I move my Belong service with me?
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How do I set up my Belong password?
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How do I set up recurring payments?
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How do I update my payment details?
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How to add an authorised person to your account (video tutorial)
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How to change your payment method (video tutorial)
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How to move your Belong service (video tutorial)
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How to view all your SMS & emails from Belong (video tutorial)
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Manage your Belong account
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Manage your Belong internet account (video tutorial)
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Reset your account password
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Staying safe online
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What are my options if I can't pay?
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What does it cost to move my Belong service to a new address?
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What happens if my payment does not go through or I cancel my recurring payments?
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What should I do if I have a complaint?
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Where can I see my invoice?
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Why did I receive a payment reminder notification?
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