Manage your nbn account

NBN

Looking to join Belong

Getting started

Manage my account

Troubleshooting
ADSL

Looking to join Belong

Getting started

Manage my account

Troubleshooting

NBN > Manage my account

How do I know what service I have?

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How do I make a one-off payment?

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What can I do if I can’t pay on the 1st of the month because I get paid on a different date?

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Cancel your broadband service

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Get in touch with Belong

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How do I change my plan?

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How do I check or change which IP address I have?

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How do I manage my account online?

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How do I move my Belong service with me?

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How do I set up my Belong password?

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How do I set up recurring payments?

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How do I update my payment details?

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How to add an authorised person to your account (video tutorial)

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How to change your payment method (video tutorial)

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How to move your Belong service (video tutorial)

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How to view all your SMS & emails from Belong (video tutorial)

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Manage your Belong internet account (video tutorial)

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Reset password

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What are my options if I can't pay?

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What does it cost to move my Belong service to a new address?

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What does no lock-in really mean?

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What happens if my payment does not go through or I cancel my recurring payments?

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What should I do if I have a complaint?

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Where can I see my invoice?

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Why did I receive a payment reminder notification?

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Support

NBN

ADSL

NBN > Manage my account

How do I know what service I have?

How do I make a one-off payment?

What can I do if I can’t pay on the 1st of the month because I get paid on a different date?

Cancel your broadband service

Get in touch with Belong

How do I change my plan?

How do I check or change which IP address I have?

How do I manage my account online?

How do I move my Belong service with me?

How do I set up my Belong password?

How do I set up recurring payments?

How do I update my payment details?

How to add an authorised person to your account (video tutorial)

How to change your payment method (video tutorial)​

How to move your Belong service (video tutorial)

How to view all your SMS & emails from Belong (video tutorial)

Manage your Belong internet account (video tutorial)

Reset password

What are my options if I can't pay?

What does it cost to move my Belong service to a new address?

What does no lock-in really mean?

What happens if my payment does not go through or I cancel my recurring payments?

What should I do if I have a complaint?

Where can I see my invoice?

Why did I receive a payment reminder notification?

How to change your payment method (video tutorial)