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Looking to join Belong

Getting started

Manage my account

Troubleshooting

NBN > Looking to join Belong

What is Belong on the NBN?

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What do I need to consider before signing up for Belong Broadband on the NBN/NBN FTTB?

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What type of modem do I get?

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What do I have to pay when I sign up to Belong?

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I am renting, what do I have to do to get my NBN service up and running?

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What’s the relationship between NBN Co and Belong?

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What information do I need to sign up to Belong?

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Do I need a phone line to get Belong Broadband on the NBN?

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I want Belong Broadband only, what do I do if I already have a broadband service with another internet provider?

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I have an existing phone service with another provider, can I keep my number when I sign up with Belong?

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Do I need to be there during the NBN Co installation?

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Can I sign up for a service before I move in to a new place?

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Why do I have a Belong verification pending transaction showing on my credit card account?

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There is already a phone service connected at my new address not in my name, what can I do?

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What is an nbn™ connection box?

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How do I check or change which IP address I have?

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Can I rejoin after I cancel?

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What type of IP address do I need?

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How do I prepare for my HFC Appointment?

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What type of IP address do I get when I sign up to nbn with Belong?

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I’m signing up during a promotional period but my service won’t be activated until after the promotion ends, am I still eligible for the promotion?

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Support

NBN

ADSL

NBN > Looking to join Belong

What is Belong on the NBN?

What do I need to consider before signing up for Belong Broadband on the NBN/NBN FTTB?

What type of modem do I get?

What do I have to pay when I sign up to Belong?

I am renting, what do I have to do to get my NBN service up and running?

What’s the relationship between NBN Co and Belong?

What information do I need to sign up to Belong?

Do I need a phone line to get Belong Broadband on the NBN?

I want Belong Broadband only, what do I do if I already have a broadband service with another internet provider?

I have an existing phone service with another provider, can I keep my number when I sign up with Belong?

Do I need to be there during the NBN Co installation?

Can I sign up for a service before I move in to a new place?

Why do I have a Belong verification pending transaction showing on my credit card account?

There is already a phone service connected at my new address not in my name, what can I do?

What is an nbn™ connection box?

How do I check or change which IP address I have?

Can I rejoin after I cancel?

What type of IP address do I need?

How do I prepare for my HFC Appointment?

What type of IP address do I get when I sign up to nbn with Belong?

I’m signing up during a promotional period but my service won’t be activated until after the promotion ends, am I still eligible for the promotion?