After your order’s confirmed, it usually takes 2 - 5 business days for your Belong modem to arrive at your address. You can track your order, including modem delivery, at any time using the Order Tracker in your online account.
After you’ve received the SMS confirming your service is active (don’t begin without it!) you can set up your modem. For help, use the quick set-up guide found in your modem box or follow the online modem set-up instructions below. Belong 4353 modem set-up instructions:
Belong Sagemcom F@st 4315 modem set-up instructions:
Before you can plug your modem in you’ll need to wait for an SMS from Belong confirming your service is active. The time it takes for your service to activate depends on things like whether you need an appointment with a technician and the type of infrastructure at your address. There’s more information about Belong broadband connection timeframes below: