If you have received a payment failure notification and wish to update your bank account details (including credit card information) for future direct debits, log into your PayPal account if you’re a PayPal user, or visit belong.com.au/pay if you’re a non-PayPal user.

If you just want to use a different bank account for your future direct debits to the one you chose during sign up, log into your PayPal account if you’re a PayPal user or call us on 1300 235 664 if you’re a non-PayPal user.