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The quickest way to get help for mobile is to leave a support request
Due to the COVID-19 outbreak, our call centres are now closed. If you need to contact us simply click on the Help? button at the bottom of the page. We'll need you to answer a couple of questions about your issue or query but this will help our dedicated support team process and resolve your request faster.
Complaints and feedback
If you would like to make a complaint, or check the progress of a complaint, please follow our complaint handling process.
To learn more about How Belong will continue to support you during the coronavirus (COVID-19) check out our article here.