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Troubleshooting
ADSL

Looking to join Belong

Getting started

Manage my account

Troubleshooting

ADSL > Looking to join Belong

What's included in the Belong ADSL Bundles?

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What type of modem do I get?

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What do I have to pay when I sign up to Belong?

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Why can I only get Belong ADSL broadband and not Belong on the NBN?

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What information do I need to sign up to Belong?

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I want Belong Broadband only, what do I do if I already have a broadband service with another internet provider?

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I have an existing phone service with another provider, can I keep my number when I sign up with Belong?

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What is the difference between ADSL2+ and ADSL?

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Does Belong offer naked ADSL broadband?

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Why do I have a Belong verification pending transaction showing on my credit card account?

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There is already a phone service connected at my new address not in my name, what can I do?

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Can I sign up for a service before I move in to a new place?

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How do I set up my phone?

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Can I rejoin after I cancel?

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Can I keep the same calling features when switching from another provider to the Belong ADSL Bundle?

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What’s included in the Belong ADSL Broadband service?

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Do I need a phone line to get Belong ADSL Broadband?

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I’m signing up during a promotional period but my service won’t be activated until after the promotion ends, am I still eligible for the promotion?

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Support

NBN

ADSL

ADSL > Looking to join Belong

What's included in the Belong ADSL Bundles?

What type of modem do I get?

What do I have to pay when I sign up to Belong?

Why can I only get Belong ADSL broadband and not Belong on the NBN?

What information do I need to sign up to Belong?

I want Belong Broadband only, what do I do if I already have a broadband service with another internet provider?

I have an existing phone service with another provider, can I keep my number when I sign up with Belong?

What is the difference between ADSL2+ and ADSL?

Does Belong offer naked ADSL broadband?

Why do I have a Belong verification pending transaction showing on my credit card account?

There is already a phone service connected at my new address not in my name, what can I do?

Can I sign up for a service before I move in to a new place?

How do I set up my phone?

Can I rejoin after I cancel?

Can I keep the same calling features when switching from another provider to the Belong ADSL Bundle?

What’s included in the Belong ADSL Broadband service?

Do I need a phone line to get Belong ADSL Broadband?

I’m signing up during a promotional period but my service won’t be activated until after the promotion ends, am I still eligible for the promotion?