What should I do if I have a complaint? Belong

What should I do if I have a complaint?

If you’re not satisfied with how we’ve handled your concerns about Belong Broadband, simply lodge a complaint by calling us on 1300 235 664, or contact us via email at complaints@belong.com.au

When you lodge a complaint about Belong Broadband, we will provide you with a case number, which we will use to track the resolution of your complaint.

Further information on how we handle complaints can be found in our complaints handling process.

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