- Double check that the correct mobile number has been entered during registration. If the number is correct, you should receive the SMS within 2 minutes.
- If the message is still not received, press the "Resend code" link located within the registration screen to receive your code by an incoming call, free of charge.
- In case you are still unable to register, try closing the app on your device and restart the Belong Voice app. Now try to register again.
Note: The Belong Voice app should be closed, not just minimised. See instructions below on how to close apps on different devices:
To close apps on apple devices running iOS8 or newer simply double tap the home button to bring up the multi-tasking view and swipe-up on the screen shot of the app you want to exit.
To close apps on a Samsung devices running gingerbread or newer simply open your phones settings, go to applications then manage applications. You will be able to view the apps currently running and Force Stop.