- Double check that the correct mobile number has been entered during registration. If the number is correct, you should receive the SMS within 2 minutes.
- If the message is still not received, press the "Resend code" link located within the registration screen to receive your code by an incoming call, free of charge.
- In case you are still unable to register, try closing the app on your device and restart the Belong Voice app. Now try to register again.
Note: The Belong Voice app should be closed, not just minimised. See instructions below on how to close apps on different devices:
To close apps on apple devices running iOS8 or newer simply double tap the home button to bring up the multi-tasking view and swipe-up on the screen shot of the app you want to exit.
To close apps on a Samsung devices running gingerbread or newer simply open your phones settings, go to applications then manage applications. You will be able to view the apps currently running and Force Stop.Belong Voice is no longer open to customers.
Existing Belong Voice Customers can continue to use the service from the Voice App. To manage Belong Voice, simply sign into your Belong Account and navigate to this feature.