Why do I need an NBN Co installation appointment?
To set you up with Belong on the NBN you will need to live in an NBN-ready area. The installation appointment will be required for a NBN Co technician to install an NBN Connection Box inside your home. This is the piece of equipment to which your Belong modem will be connected.
Once NBN Co completes the installation of the NBN Connection Box, we can then get your Belong service activated. Typically between 2-7 business days following the NBN Co installation, we’ll send you an SMS confirming your service is ready to use.
Note regardless of which service provider you choose for your NBN service, you will still need an appointment with NBN Co to install an NBN Connection Box (if you don’t already have one installed), prior to setting up your NBN service.