What do I need to consider before signing up for Belong broadband on the nbn Hybrid Fibre Coaxial (HFC)?
Belong on the nbn network - HFC (Hybrid Fibre Coaxial)
nbn co is using existing HFC networks (e.g. cable internet and pay TV) to connect you to the nbn network. Depending on your situation, you may need nbn equipment outside your house, but nbn co will use any existing HFC infrastructure previously installed. An nbn technician will need to install an nbn connection box inside your house near an HFC wall-plate or socket.
Please ensure you have enough power points near your HFC wall-plate or socket to power both the nbn connection box and Belong modem, as well as any existing cable services (e.g. Pay TV) that you want to keep.
If you have an existing cable service (e.g. internet or Pay TV), access to this service will be lost during the installation of the nbn equipment and activation of your service.
During the installation process, nbn co will install an HFC radio frequency splitter to allow your existing services to work after the installation is complete.
It’s nbn co’s responsibility to make sure your existing services still work after installation, so please get in contact with the nbn technician or with nbn co if you have any issues.
If you no longer require any of your existing services after your Belong service on the nbn network is activated, please contact your current provider to disconnect that service.